Security is not a feature.
It is our foundation.
We protect your data with enterprise-grade infrastructure, encryption, and security practices. Because a security platform must lead by example.
Built on Google Cloud Platform
Our infrastructure runs on one of the most secure cloud platforms in the world, with enterprise-grade physical and network security.
Enterprise Data Centers
Hosted in Google's SOC 2 Type II and ISO 27001 certified data centers with 24/7 physical security, biometric access controls, and redundant power systems.
Encryption at Rest
All data stored in Firestore and Cloud Storage is encrypted at rest using AES-256. Encryption keys are managed by Google Cloud Key Management Service (KMS).
Encryption in Transit
All data transmitted between your browser and our servers is encrypted using TLS 1.3. Internal service-to-service communication is also encrypted.
Isolated Environments
Separate QA and production GCP projects with strict network isolation. No development data touches production systems.
Auto-Scaling
Cloud Run services automatically scale to handle traffic spikes, with built-in DDoS protection provided by Google's global edge network.
Automated Backups
Continuous Firestore backups with point-in-time recovery. Your security data is never at risk of loss from infrastructure failures.
Authentication &
access control
Every request to ShieldFlow is authenticated and authorized. We use industry-standard protocols to ensure only the right people access the right data.
Firebase Authentication
Secure identity management with support for email/password, Google sign-in, and multi-factor authentication.
JWT Token Verification
Every API request is verified with signed JWT tokens. Tokens are short-lived and automatically refreshed.
Role-Based Access Control
Organization-level roles (Owner, Admin, Member) control access to settings, billing, and security configurations.
API Key Authentication
SDK and middleware connections use secure API keys with per-customer rate limiting and validation caching.
Internal Service Authentication
Service-to-service communication uses internal API keys and correlation IDs for full request traceability.
Authentication Flow
Every request verified
User authenticates via Firebase
JWT token issued and signed
Token verified on each API call
RBAC enforces permission checks
Access granted
Your data is protected at every layer
From the moment data enters our system to the moment it is deleted, every step is secured.
AES-256 Encryption
All data at rest is protected with AES-256 encryption, the same standard used by banks and government agencies worldwide.
PII Scrubbing
All incoming security telemetry is automatically scrubbed of personally identifiable information before storage. Emails, IPs, and user tokens are stripped from violation reports.
Data Deletion
When you delete your account, all associated data is permanently removed within 30 days. No hidden retention, no ghost data.
Data Portability
Export your security data, configurations, and reports at any time. Your data belongs to you and should be accessible when you need it.
Secure by design
We follow security best practices throughout our development lifecycle and deploy comprehensive protections on our own platform.
OWASP Top 10
Our codebase is designed to prevent all OWASP Top 10 vulnerabilities, including injection, XSS, broken authentication, and more.
Security Headers
We deploy strict Content Security Policy, X-Frame-Options, HSTS, and all recommended security headers on our own website and application.
Input Validation
All user inputs are validated and sanitized. SSRF protection blocks private IP ranges. Regex patterns have timeout limits to prevent ReDoS.
Rate Limiting
Multi-tier rate limiting protects all endpoints: per-customer, per-IP, and global limits prevent abuse and ensure fair usage.
Request Tracing
Every request is tagged with a correlation ID for full traceability across our 15 microservices. Audit logs track all sensitive operations.
Dependency Scanning
Automated dependency vulnerability scanning in our CI/CD pipeline. Known vulnerabilities are patched promptly.
Compliance readiness
We are building toward full compliance certifications and already follow the practices required by major frameworks.
Type II audit readiness. Security, availability, and confidentiality controls implemented.
Full GDPR compliance. Data minimization, consent management, right to erasure, and DPA available.
Payment processing handled by Stripe (PCI Level 1). We never store cardholder data.
California Consumer Privacy Act compliance. Transparency in data collection and usage.
Incident Response Timeline
Detection & Alert
Automated monitoring triggers alerts. On-call engineer notified immediately.
Assessment & Triage
Severity classification, scope assessment, and initial containment actions.
Customer Notification
Affected customers notified with transparent details about impact and mitigation.
Resolution & Post-Mortem
Full resolution, root cause analysis, and preventive measures documented and shared.
Prepared for every scenario
We maintain a comprehensive incident response plan that is regularly tested and updated. Our team is trained to respond swiftly and transparently to any security event.
Documented incident response procedures for all severity levels
Customer notification within 72 hours for data breaches (GDPR requirement)
Transparent post-mortem reports shared with affected customers
Regular tabletop exercises to test response procedures
Responsible Disclosure Program
We welcome security researchers to report vulnerabilities responsibly. If you discover a security issue in our platform, we want to hear from you.
What we ask
- Report to security@shieldflow.io
- Allow 90 days for remediation before public disclosure
- Do not access or modify other users' data
- Include steps to reproduce the vulnerability
What we promise
- Acknowledge receipt within 48 hours
- No legal action against good-faith researchers
- Credit in our security hall of fame (if desired)
- Keep you updated on remediation progress
Regular security audits
Security is not a one-time effort. We continuously test, audit, and improve our security posture.
Code Reviews
Every code change goes through mandatory peer review with a security-focused checklist before merging to protected branches.
CI/CD Pipeline Security
Automated testing, vulnerability scanning, and security checks run on every build in our GitHub Actions pipeline.
Penetration Testing
Regular internal security assessments and penetration tests to identify and remediate vulnerabilities before they can be exploited.
Questions about our security?
We are happy to discuss our security practices in detail. Reach out to our team for security documentation or to schedule a security review call.